Iberostar Hotels & Resorts

Name: Iberostar Hotels & Resorts
Availability: InStock
Rating: 4.621004581451416 (16115 reviews)
Author: Iberostar Hoteles y Apartamentos, S.L.

Iberostar Hoteles y Apartamentos, S.L.

Contains ads

16.1K reviews

Everyone

1M+

Downloads

Everyone

Users Interact

Learn more

About this app

We are delighted to present our new Iberostar APP for Android, with exciting new features so you can get even greater enjoyment from your stay.

• Plan your holiday and discover places of interest in your destination
• Access the web check-in service to make your arrival faster and more convenient
• Enjoy permanent access to all event and activity times, and add them to your diary to make sure you don’t miss a thing
• Book a table in our restaurants or order dinner in your room
• Obtain full details of all the hotel services and facilities with our interactive map
• Chat with the hotel staff and eConcierge to solve all your needs and queries

And of course, you will be able to continue booking rooms at any Iberostar hotel at the best guaranteed rates.

Don’t leave it a minute longer: download the new Iberostar APP now, completely free of charge.

Enjoy your Iberostar experience even more with our new App!

Updated on

Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

15.9K reviews

June 1, 2022

This app sucks, slow to load, the features I get emails about aren't working properly, and it's hard to navigate. At check in they don't give you any tutorial on it and so you're forced to figure it out. Also, even though I had 2 people in my room, it would only let me order room service for the 1 maximum. Had to call instead..

5 people found this review helpful

Iberostar Hoteles y Apartamentos, S.L.

June 14, 2022

Dear Guest, Thank you for kindly sharing your experience, We are sorry you are having difficulties, we are always looking for ways to improve our app so we appreciate your feedback. We hope you enjoy the rest of your holiday and we wish you all the best. Kind regards, Quality Manager

Richard K

December 28, 2020

Stayed at the Cozumel location in February and the app didn't work well. I couldn't see anything and when I ordered Items like flowers and wine for my anniversary it didn't go through and I got nothing. This time I am in Cancun and downloaded the app again at their request because I was told it would tell me when and where dinner reservations were as well as other things. The thing freezes as soon as you open it. After trying several times it will open but doesn't show any of your info.

4 people found this review helpful

A Google user

February 23, 2020

Originally installed the app on my Android phone in November when I booked my trip. Now that my trip is coming up in March, I wanted to prepare with reservations for the spa and dinners, the app will not work. It appears the update "broke" it. I also uninstalled and reinstalled to no avail. It opens but then just spins. There are serious technical issues with the app that now render it useless and I really hope it's corrected and updated in the next couple of weeks before our departure.

7 people found this review helpful

Iberostar Hoteles y Apartamentos, S.L.

February 25, 2020

Dear Rebecca, We appreciate you getting in touch and are sorry to hear of your concerns relating to our app. Please be advised that we will pass the information on to our technical team for further investigation. If in doubt, please do not hesitate to contact the hotel directly. We are sorry for any inconvenience Regards, Quality Manager