EI +

Name: EI +
Availability: InStock
Rating: 4.760000228881836 (77409 reviews)
Author: EMIRATES ISLAMIC BANK (PJSC)

EMIRATES ISLAMIC BANK (PJSC)

77.4K reviews

Everyone

500K+

Downloads

Everyone

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About this app

We've lined up some exciting updates just in time for holiday season:
• Now you can find the Emirates Islamic Branches & ATM location with EI +.
• Sending money to other Emirates Islamic, Emirates NBD and Liv accounts is now easier with entering account number, only.
• Update your Prepaid card nickname instantly.

Thank you for banking with Emirates Islamic.

The all new EI Bank P.J.S.C Mobile App

Updated on

10 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

77.1K reviews

Mohammed Sajjad

5 November 2026

Very poor customer service. The app does not have any way to contact the helpline or doesn't have any option to report your problem. they just have a set of pre defined categories, and if there is something out of that options, you have no other option, but to call the helpline, and getting connected to that line is another nightmare. Sending mail to customer care is absolute waste of time. They never respond to you. Pathetic.. I wonder how long they will take for resolving.

rinojjj

3 November 2026

I have been contacting customer support for something related to my account and they are not giving a solution not replying to my mails. this has to be the worst customer support experience I have ever had. the phone number is also not toll free, and I have burned 50 DHS approx and yet I am not getting any solution from them.

Tejendra Chhetri

19 September 2026

its about the app, when we use the card the amount gets deducted immediately and the available limit is affected. but when the merchant returns the money the outstanding/available and the remaining balance to paid remains same. yet the transaction of merchant return reflects in the current statement. very confusing. its a money transaction if money goes out the limit is affected but if the money comes in no effects need to call the bank to clarify.

EMIRATES ISLAMIC BANK (PJSC)

21 September 2026

Dear Tejendra Chhetri, we appreciate you taking the time to provide your detailed feedback about the transaction process in our Mobile Banking App. We recognize that this can be a bit confusing, and your insights are crucial for us to improve clarity in our services. For additional assistance, please contact us at Apps@emiratesislamic.ae.

What's new

This version brings more convenience and flexibility to your banking experience:
* Instant Supplementary Covered Card–Apply for supplementary covered cards and share your credit limit with ease, all within the app
* Enhanced Performance & Reliability–We’ve introduced further optimisations and refinements to make your banking experience even smoother and more seamless
Update to the latest version to enjoy these enhancements and a seamless digital banking experience
Thank you for banking with EIB

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