14 reviews
Content rating
Everyone
1K+
Downloads
Content rating
Everyone
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About this app

Introducing the new Friedrich for Contractors app - offering the industry’s most powerful, intuitive, and easy-to-use app.

Whether you’re on a residential service call or installing 40 units at a major site, the free Friedrich Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.

With Friedrich for Contractors and eligible air systems, you can easily:

Install
- Set up systems quickly and easily with the new Bluetooth® setup
- Monitor operating parameters from your phone while charging outdoor units
- Verify system setup with access to system operating status
- Quickly check for alarms

Service
- Diagnose active alarms and alarm history
- Check system operating status
- Easy step-by-step parts replacement and system setup

The Friedrich for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever:
- Access installation instructions
- Search parts lists
- Download manuals
- View tech sheets
- Research consumer literature

Track Warranty information
- Scan and confirm model and ownership details
- Check warranty status and share HVAC systems warranty certificate
For Contractors - easily install, service, and sell Friedrich air systems.
Updated on
Nov 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info and Device or other IDs
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

14 reviews
bryan grelle
November 17, 2025
how are going to make an app that doesn't actually run diagnostics? what's the point of the app? so I can drive up next to the customers house and look at the fault history? how about actually putting in a "run heating" or "run cooling" mode in there. like your competitors do.
2 people found this review helpful
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Lloyd Huggans
May 27, 2026
great app for service and troubleshooting I love it
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Chasen Lahr
September 24, 2025
good follow directions.
2 people found this review helpful
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Rheem Manufacturing
September 25, 2025
Thank you for your feedback and for taking time to leave us a review.

What’s new

Contractor App 3.28 focuses on HTPG UI enhancements, warranty lookup and registration, service and repair flow polish, Bluetooth and equipment setup, thermostat and catalog integrations, and overall stability and UX parity. The release includes a mix of new capabilities, targeted improvements, and bug fixes across iOS and Android, with particular emphasis on validation behavior, repair and setup flows, lookup consistency, firmware and product update experiences, and cross-platform UI alignment.
Content rating
Everyone
Learn more

App support

Phone number
+18005416645
About the developer
Rheem Manufacturing Company
appfeedback@rheem.com
1100 Abernathy Rd Ste 1700 Atlanta, GA 30328 United States
+1 800-255-2388

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