
Donna DeFrank
So far my experience with the Hume band and pod has been interesting, and has improved as the products have evolved. My Hume 2 paired easier than Band 1 and the battery life appears extended. The pod has so much information that it takes awhile to understand and interpret it. Additional instructions might be useful. I also wish different bands were available for purchase. I'd like to change from black to other colors occasionally, although the 2.0 band is easier to adjust and tracks consistently
12 people found this review helpful
Hume Health Corp
7 October 2026
Hi there, Donna! We’re glad you’re enjoying the experience overall, but we’re sorry to hear about the frustration. We’d really like to hear more about what’s bothering you so we can better understand your feedback. Please reach out to support@myhumehealth.com and ask for Dale so we can connect!

paty_hrndz
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I can say with confidence that I HATE this app. My scale is constantly having issues connecting no matter how many times I uninstall, reinstall, remove the device, and reconnect it, I've done this 3 times already this year and now it won't even connect the device! After the most recent attempt, it keeps asking me to "Confirm my details" and it won't move on from there no matter how many times I hit submit. I was also having issues with the scale updating the weigh-ins incorrectly.
17 people found this review helpful
Hume Health Corp
1 November 2022
Hi, we are truly sorry to hear about your negative experience. To resolve the Google error, please uninstall and then reinstall the application. Our team would like the opportunity to discuss your feedback further and work to turn your experience around. Could you please contact us at support@getfittrack.com or send us a Facebook DM @FitTrack?

Jeremy Swick
Bought the scale, which is expensive, to track my improvement after joining the gym. Once you download the app everything seems fine, but then you realize that you have to subscribe for a monthly fee to get detailed feedback. Poor business model. They put many things behind paywall after you already paid for the scale. Bait and switch
11 people found this review helpful
Hume Health Corp
28 February 2022
Thanks for sharing your feedback. There are several ways to view progress within the new app. You can select History and see weekly, monthly, and yearly graphs. And at the bottom of the page is a "Recent" section where you can select Month and Year and view specific metrics for each day. For any additional feedback, contact support@getfittrack.com