FITINDEX

Setting up the app is a bit awkward because it doesn't account for an onscreen keyboard when entering data. On the account creation screen, the keyboard hid the NEXT button to create the account. I was able to work around this by tapping "Do you already have an account?" and then going back. This closed the keyboard but left the fields populated. I had a similar issue on the personal data input screen. Bluetooth pairing was also a little awkward. I haven't found a way to force the phone to go into pairing mode within the app if Bluetooth is already on. I was most successful when I turned off Bluetooth before starting the app. The app then requested permission to turn on Bluetooth. After confirming, I stepped on the scale. Once you setup an account, you don't need to use it. You can even use a fake email address. I was able to use the app fine with no intenet connection. However, needing to set up an online account in the first place is still annoying and should not be required to use the app. The requirement to enable location data when pairing a Bluetooth device is built into Android 6.0 and above. It's not something the app can control. Search the web for "android bluetooth location" and you'll find several thread discussing this. I have an older phone with Android 4.5 and was able to pair successfully.

Installed the app yesterday. Will not allow me to set up an account and I had a strong password with the length as suggested. They never answer your questions you send through the help section or reply to emails or send you codes to change your password. Very disappointed in this scale as I would like to use all the functions. I can weigh myself and that is all I can do. Useless at this point.

I really like this app. But it's a major issue that you can't change the storage to your SD card or saved to a server. I realize that you acknowledge that when you create an account. But that's really a low level program design that should be corrected so that people are encouraged to continue using your app. You could back end it by allowing a new phone to sync with the other programs that store it - FitBit, Google Fit, Samsung Health, etc.