Mekari Qontak Omnichannel Chat

Phatha ukusebenzelana kwamakhasimende nokulindelwe nge-Mekari Qontak Omnichannel Chat.

I-Mekari Qontak Omnichannel Chat isofthiwe ehlanganisa ngaphandle komthungo iziteshi zokuxhumana ezihlukahlukene njengengxoxo yewebhu, inkundla yezokuxhumana, nezinhlelo zokusebenza zemiyalezo esheshayo zibe inkundla eyodwa esebenziseka kalula. Lokhu kukusiza ukuthi ulethe okwenziwa ngamakhasimende okungashintshi kuzo zonke iziteshi.

Xhuma yonke indawo yokuthinta yebhizinisi lakho ngaphandle komthungo ngesici se-Mekari Qontak Omnichannel Chat, lapho ukuxhumana okungenazihibe kuhlangana khona nokusebenza kahle kwesimanje. Yonga ngaphezu kuka-80% wesikhathi esibalulekile esichithwe ekuxhumaneni kwamakhasimende kuzo zonke izinhlelo zokusebenza zebhizinisi ezihlukene.

Shayela ukukhula kwebhizinisi ngeselula ye-Mekari Qontak Omnichannel Chat. Inkundla yethu yenza lula ukuthengisa kwakho ukuze isekele izinqubo, inikeze ibhizinisi ihabhu elimaphakathi lokuphatha ukusebenzelana kwamakhasimende ukuze kuthuthukiswe ulwazi lwamakhasimende futhi kwandise ukusebenza kahle kwamathimba abo okusekela amakhasimende.

>> Xhuma zonke iziteshi zakho zemiyalezo endaweni eyodwa ye-Mekari Qontak Omnichannel:
- Iwebhusayithi / Ingxoxo Eshumekiwe Ebukhoma
- Facebook Messenger
- WhatsApp
- Instagram
- X (Twitter)
- UMUGQA
- I-Telegram
- I-Gmail

>> Yenza lula ukusebenzelana kwamakhasimende futhi uphathe izingxoxo noma yikuphi:
- Ukuphathwa kwethemba okuphumelelayo kuzo zonke iziteshi zokuxhumana eziningi
- Izaziso zamazinga okuphendula athuthukisiwe nokuguqulwa
- Ukuhlanganiswa kwe-Chatbot ukuze kuhlanganyele izingxoxo zokuqala
- Izikhumbuzo zokulandelela nolwazi lomkhiqizo olubekwe endaweni eyodwa ukuze uthole izixazululo ezimaphakathi
- Ukufihla i-akhawunti ye-WhatsApp nokuqinisekisa
- Ukwenza kube ngokwakho umlayezo we-WhatsApp kanye nomlayezo wokusakaza ongenamkhawulo
- Ukwabiwa kwe-ejenti okuzenzakalelayo
- Isifanekiso sengxoxo esenziwa ngokwezifiso
- Chat impendulo othomathikhi schedule
- Idili kanye nethikithi ukuhudula & uphonsa isici
- Phatha amapayipi nolwazi lwedatha njengoba kudingeka
- Umbiko wokusebenza komenzeli
- Inhlolovo yokwaneliseka kwamakhasimende
- Umbiko womsebenzi womlayezo

>> I-Mekari Qontak Omnichannel Chat iyizixazululo eziwusizo kuyo yonke indima yebhizinisi:
• Abaphathi bezokuthengisa nokumaketha kuwo wonke amazinga
• Ochwepheshe abazimele
• Abanikazi bamabhizinisi
• Abenzeli bokuthengisa abagunyaziwe
• Isevisi yeKhasimende/Abenzeli abasekelayo

>> I-Mekari Qontak Chat iyizixazululo ezifanele zezimboni ezilandelayo:
• Ezezimali kanye Nezamabhange
• Ukunakekelwa Kwezempilo kanye Nomtholampilo
• Izikhungo Zokuthengisa Nezinsizakalo
• Ukukhiqiza
• FMCG
• Imfundo
• Tour & Travel
• Ezokuthutha & Logistic
• E-commerce
• Ukudayisa
• Ukubonisana noma Ukweluleka
• Izindlu Nezokwakha
• Isofthiwe ne-IT
• Ukuhweba
• Izinkonzo Zebhizinisi

>> Izici ezibalulekile ze-Mekari Qontak Omnichannel Chat zifaka:
1. I-AI Chatbot: phatha imibuzo yebhizinisi kahle ngezingxoxo ezizenzakalelayo.
2. I-WhatsApp API: ukuhlanganiswa okushelelayo nokuphephile ukuze kuthuthukiswe ukuphathwa kwe-akhawunti ye-WhatsApp API yebhizinisi.
3. I-Instagram API: ukwesekwa okumaphakathi kokusebenzelana kwamakhasimende kuma-akhawunti ebhizinisi e-Instagram.
4. Vula i-API: ukuhlanganiswa okubushelelezi nokuphephile kwemojula ye-omnichannel namanye amapulatifomu.
5. I-Tokopedia Chat Integration: hlanganisa kalula izingxoxo ezihlukahlukene ebhizinisini lakho lemibuzo ye-akhawunti ye-Tokopedia.
6. Ingxoxo Ebukhoma Eshumekiwe: ukuhlanganiswa okulula kwezinsizakalo zengxoxo ezibukhoma ezingama-24/7 kuhlelo lwakho lokusebenza.

Thatha ibhizinisi lakho ulibeke ezingeni elilandelayo nge-Mekari Qontak Omnichannel Chat. Joyina amashumi ezinkulungwane zamabhizinisi ase-Southeast Asia asevele ekhula nge-Omnichannel yethu yokuqala yeselula. Landa futhi ufake manje ukuze ukhokhise kakhulu ukuthengisa kwakho, ukumaketha, kanye nokukhiqiza kwesevisi yamakhasimende.

*I-akhawunti ye-Mekari Qontak iyadingeka ukuze usebenzise i-Mekari Qontak Omnichannel Chat ye-Android.

Iwebhusayithi yeMekari Qontak: https://qontak.com/