
Wray Smallwood
You can't go to China without this app, but it has bugs. When you launch mini programs they can behave erratically. Major annoyance is you cannot type a message to a Didi driver because it randomly adds characters to the message just as if there is no character denounce. Same thing in restaurant apps when trying to search. Because this behavior is identical in different mini apps, Alipay is doing something to data entry.
20 people found this review helpful

J T
My account was suspended upon creation, and even after doing a video authentication thing and uploading so many documents, I can't get my account unrestricted. There's no reason given and no way to talk with someone. Been trying for 2 weeks, so frustrating. I ended up just using a common chinese chat app for payments, it only took me a few minutes, soo much easier.
118 people found this review helpful

qjh
It's kind of a joke that Alipay pretends to serve international customers. As soon as you download the app, you get a terms and conditions screen in Chinese with no option for other languages. In the app itself, even the text that is translated to English is often incomprehensible, or the heading will be translated and then the rest is in Chinese. Outside of China, you can't use Alipay at all unless you're a Chinese citizen. Updating your ID is a huge pain.
549 people found this review helpful