Salework zChat is an application that helps businesses centrally manage customer service activities on Zalo.
HIGHLIGHTED FEATURES
• Manage conversations from multiple Zalo accounts in one place.
• Receive and process messages in real time.
• Search, filter, tag, and pin conversations.
• Track read, unread, and unresponded status.
• Send text, images, files, stickers, and message templates.
• Reply, forward, recall, and interact with messages.
• Manage customer information and group conversations.
• Receive message and call notifications.
• Make voice calls while the application is open, running in the background, or closed.
• Grant access permissions by account and Salework organization.
• Supports light and dark mode interfaces.
Salework zChat is suitable for businesses, sales teams, and customer service teams using the Salework system.
The application requires a valid Salework account, appropriate Zalo access permissions, and an internet connection.
Centralized management of Zalo conversations, messages, and calls for businesses.